Our approach
People resolve disputes more readily when the setting is calm and the process is well prepared. That means careful intake, clear ground rules, enough time, and a mediator who keeps the discussion productive without deciding it for anyone.
Our mediations are typically conducted by qualified lawyers. Where we suggest a mediator who is not an Australian lawyer, we tell you before you engage.
Confidentiality, voluntariness and neutrality
Confidentiality
What is said in mediation is kept confidential, subject to limits set by law, such as a serious risk to someone's safety. Information shared in a private session is not passed to the other party without permission.
Voluntariness
Each party chooses to take part and can end the mediation at any time. No one is pressed to settle; an agreement is made only if each party decides it works for them.
Neutrality
The mediator does not take sides, give legal advice to either party or decide the outcome. If a mediator has a connection to a party or the matter, we disclose it and offer another mediator.
Talk to us about a dispute
An initial enquiry is confidential and does not commit you, or anyone else, to mediation.
Make a confidential enquiry